Credentials: 2 of 4

 

Nice Things People Have Said About Us

NOTE: To respect our clients' privacy, all names and contact information have been eliminated from these quotes. If you would like a list of clients who have agreed to say wonderful things about us, please contact us by phone at 724-535-0990, or send email to help@5minutemac.com.


Dear (5-Minute Mac):

At 10:00 this morning, twelve teenagers sat down in front of twelve different Macs and worked, without a single problem, for the next ninety minutes. It was the first time in two years that I was able to spend my time TEACHING, rather than trying to fix broken machines. It was also the first time in two years that I've been able to teach all of my students the same subject at once, because this is the first time that all of the machines have been working correctly. You've made quite a difference here. Thank you!


Dear (5-Minute Mac):

I can't tell you what a pleasure it is to have my Performa working again. Each morning I grab a cup of coffee, throw a CD into the machine (I never knew my Mac could play music), and spend a few quiet minutes reading my email and checking my stocks. This could become a habit!


Dear (5-Minute Mac):

I wanted to let you know how much we appreciate all the extra time you spent solving our modem problem. Who knew a bad phone line could cause so much damage? It's good to be back in business again. Please give me a call when you have a few minutes so we can get started on those two new machines as soon as possible.


Dear (5-Minute Mac):

... (User) and (User) told me they always felt like outcasts because they weren't using Windows and attached to the network like the rest of us. Now there's no problem. They're able to communicate with everyone else, share files, print to all the network printers, and I'm backing up their Macs to the NT Server each night without a hitch...


Dear (5-Minute Mac):

Yesterday I received our department's profit profile for the past quarter, which appears to illustrate the results of the work you did for us in July. I thought you might find it interesting.

In the previous quarter (April-June), our department wasted 171 hours of non-billable time on "computer repairs." (78 hours were mine. The rest were used by artists waiting for me or attempting their own repairs.)

For this quarter (July-Sept.), the total amount of time spent on problems with any of the six machines was only - can you believe this - 13 hours!

By my estimates, if we continue to save that much every quarter, our department will have more than 600 "bonus" hours to sell each year. Even if we manage to sell only half of them, we could be earning an additional $30,000 each year. Not too shabby!

 

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